Airport executive returning recovered luggage to a traveler

Secure luggage delivery from the airport to a customer's home

A family enjoying an effortless airport journey

End-to-End Airport Services Platform

Leave the Luggage.
Keep the Memories.

One trusted platform for airport assistance, baggage movement, home check-in, item recovery and doorstep delivery—built around convenience, visibility and human support.

Book a Request Track Booking

Pan India Service Secure & Reliable Live Tracking Doorstep Delivery

Start Your Request

Tell us what you lost and we’ll take care of the rest.

Select Airport Where did you lose the item?

Select Category What type of item is lost?

Brief Description Tell us more about your item

Book a Request

Takes less than 2 minutes

0 Items Delivered So far

0 In Process Active requests

98% Happy Customers Satisfaction rate

24/7 Support Always here for you

The Vimaan Desk Platform

Connecting the journey beyond the airline seat

We organize fragmented airport and baggage tasks into one accountable, trackable customer experience—from the passenger’s home to the terminal and back.

Before the airportHome check-in, baggage pickup, weighing and trip preparation.

At the airportPassenger assistance, meet & greet, porter and baggage coordination.

After the journeyLost-item recovery, mishandled baggage support and secure delivery.

One visibility layerVerified handovers, live status updates and responsive human support.

New Service • Early Access Survey

Fly lighter with Vimaan Desk Home Check-In

Help us shape doorstep baggage pickup and home check-in. Complete the short survey and receive a free lifetime Premium Membership Card with exclusive offers across eligible Vimaan Desk services.

Free lifetime card Member-only offers Priority launch access

Take the Survey

VIMAAN DESK

PREMIUM MEMBER FREE LIFETIME

VDHC •••• ••••

HOME CHECK-IN EARLY ACCESS

How it works

One operating model across every service

A standardized, technology-enabled workflow that keeps passengers informed while our ground and logistics partners execute each request.

Request a Service

Choose the airport, journey stage and assistance you need.

We Coordinate

Our operations team assigns the right airport or logistics partner.

We Verify & Execute

Identity, baggage and handovers are checked at every critical step.

Track to Completion

Customers receive status visibility and support until completion.

Out for Delivery Your item is on the way.

Real-time updates, every step of the way

Get live updates on search status, item confirmation, packaging, pickup and delivery. Complete transparency, total peace of mind.

Track Your Booking

Trusted by thousands

★★★★★ 4.8/5

from 10,000+ happy customers

What We Do

The service layer for smoother airport journeys

Vimaan Desk brings passenger assistance, baggage logistics and airport-linked support into a single service platform. Customers can request help before travel, inside the airport or after arrival without navigating multiple disconnected vendors.

Our flagship Lost & Found Courier service proves the model today, while Excess Baggage, Home Check-In, Meet & Greet, luggage protection and mishandled-baggage support expand the same trusted operating network across the passenger journey.

Our Services

A portfolio built around the passenger journey

Active services and expanding solutions across recovery, logistics, convenience, protection and personal assistance.

Airport executive returning recovered luggage to a passenger

Lost & Found Courier

Retrieve misplaced bags, electronics or documents from airport Lost & Found and get them delivered securely.

Know more →

Baggage specialist weighing suitcases at a traveller's home

Excess Baggage Solutions

Door–Airport–Door solutions so you avoid heavy airline excess charges while your bags travel safely.

Know more →

Specialist securely wrapping a suitcase for air travel

Protect My Luggage

High-grade packing & secured wrapping for suitcases, cartons, electronics & fragile items.

Know more →

Airport meet-and-greet executive assisting senior travellers

Meet & Greet

Dedicated executives, porter service & airport assistance for VIPs, seniors, kids & first-time flyers.

Know more →

Home check-in executive tagging luggage at a traveller's home

Home Check-In Services

Home baggage weighing, tag printing, airport drop and boarding coordination with live tracking.

Explore Home Check-In →

Mishandled Baggage

End-to-end support when airlines misplace or damage your bags: delivery and documentation help.

Learn more →

Helpful Guides

Forgot Something at the Airport?

Step-by-step help to recover forgotten or lost items from Indian airports — without visiting the airport again.

Lost and Found

Airport Lost and Found Guide

Learn the recovery steps for phones, laptops, passports, documents, baggage, and valuables.

Read Lost and Found Guide →

Forgot item at Mumbai Airport lost and found recovery

Mumbai • CSMIA (BOM)

Forgot Something at Mumbai Airport?

Get step-by-step recovery guidance and home delivery across Mumbai, Navi Mumbai, Thane & beyond.

Read Mumbai Airport Guide →

Forgot item at Bengaluru Airport lost and found recovery

Bengaluru • BLR

Forgot Something at Bengaluru Airport?

Learn what proof is needed and how to arrange pickup + delivery in Bengaluru or any city in India.

Read Bengaluru Airport Guide →

Forgot item at Kolkata Airport lost and found recovery

Kolkata • CCU

Forgot Something at Kolkata Airport?

Understand recovery steps and delivery across Kolkata, Salt Lake, New Town, Howrah & beyond.

Read Kolkata Airport Guide →

Airport lost and found home delivery process in India

Guide • How it Works

Airport Lost & Found Home Delivery Explained

Understand verification, authorization, pickup, secure packaging and tracking.

Understand the Process →

Book airport lost item recovery and secure delivery

Start Now

Book Lost Item Recovery (Any Airport)

Share flight details + item proof and we’ll guide the next steps after item confirmation.

Start Recovery Request →

Questions

Understanding Vimaan Desk

Airport journeys depend on many disconnected service providers. Vimaan Desk gives passengers one place to request, coordinate and track airport assistance and baggage services with clear ownership from request to completion.

Customers can currently use Lost & Found Courier, lost-item home delivery, Excess Baggage Solutions and Home Check-In services. Additional passenger-assistance and baggage-protection services are being added through the same platform.

A central operations layer captures the request, verifies required details, coordinates trained airport and logistics partners, records handovers and keeps the customer updated until the service is completed.

The same request, verification, partner-assignment, tracking and support workflow can serve multiple airports and service categories. This creates a repeatable operating model instead of rebuilding the customer experience for every new offering.