Shubham Kumar Mishra
Founder and DirectorShubham Kumar Mishra is the Founder and Director of Vimaan Desk Private Limited. He leads the company's strategic direction, business development, service innovation and institutional partnerships.
His primary focus is identifying unresolved passenger problems across the baggage journey and converting them into practical, commercially sustainable service solutions.
Shubham works closely with airports, airlines, ground-handling companies, logistics partners and technology teams to develop service models aligned with passenger needs and stakeholder requirements.
His approach combines customer-experience thinking with operational practicality. His vision is to establish Vimaan Desk as a trusted baggage-services company capable of supporting passengers and aviation partners through responsible operations, strong partnerships and technology-enabled visibility.
Areas of responsibility
- Corporate strategy
- Business development
- Airport and airline partnerships
- Service and product innovation
- Brand development
- Commercial planning
- Passenger-experience strategy
- Institutional engagement
- Business expansion